Information We Collect
We typically collect and handle the below types of information:
Identity and contact details such as name, email address, phone number, credit card information, and billing and mailing address
Product and service preferences
We normally collect your personal information from you, but sometimes we may obtain information about you from others. We only collect information which is necessary for the purposes of your dealings with us. We do not collect information about anyone's political or religious beliefs, ethnic background, criminal history or sexual orientation. Purpose of Collection and Use of Personal Information
By using this site you give TowBlazer, Inc. d/b/a Tow Better Dolly™ express permission to use the information to help us provide excellent service. From time to time we may provide information on related products and services. We will not use your personal information for any purpose which is not related to the products or services for which you have expressed an interest or any purpose for which you would not reasonably expect us to use the information. We typically use your information for the following purposes:
Registration and Contests We request certain personally identifiable information on the registration form to enable you to create a user name and password when applicable. We use this information to contact you about the services on our site in which you have expressed interest. Additionally, we may request similar information in order for you to register for a contest or for you to receive a contest prize that you have either won or may have won.
Orders If you purchase a product or service from us, we request certain personally identifiable information from you on our order form or during checkout. You must provide contact information (such as, billing and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Blogs, Bulletin Boards, Chat Rooms, Social Media, and Community Forums Our website offers publicly accessible blogs, community forums, and other social media. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Customer Testimonials, Comments, Photos, and Reviews.
Occasionally, we may post customer testimonials, comments, photos, or reviews on our website/social media page(s) which may contain personally identifiable information. Unless otherwise requested in writing, the customer gives us permission to use his/her name when he/she submits a testimonial, comment, photo, or review. If you would like to have us remove any of your comments, please contact us.
Communications from the Site Updates and Special Offers TowBlazer, Inc. will not, under any circumstances, give away or sell your personally identifiable information you share with us. Information you share with us will be used only to aid in the processing of your order and to maintain contact information for future email announcements. Occasionally, we will send information on products, services, special offers, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out” section.
Newsletters If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section. Product and Service-Related Announcements On rare occasions, when it is necessary to do so, we will send you strictly product/service-related announcements. For example, we may send an email to assist with product usage or as a notification of product and service maintenance. Generally, you may not opt-out of these communications, which are not promotional in nature. However, if you do not wish to receive them, contact us.
Customer Service Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify information you provided. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, depending on our preferences.
Choice and Opt-out We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at [email protected]
Sharing and Disclosure We may share your personal information with companies that provide services to help us with our business activities such as shipping or customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. We will not release information about you to anyone else unless: • the disclosure is required by law. • the disclosure is authorized by law (e.g. to protect our interest or where we have a duty to the public to disclose that information). • you consented to the disclosure.
Personal Information Security We will take all reasonable precautions to protect your personal information from loss, misuse or alteration. This includes both physical and technological security measures. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
If you require more detailed information about our information handling practices or if you have any concerns about our handling of your personal information, please let us know by emailing us or by contacting us by postal mail at the below address:
TowBlazer, Inc. d/b/a Tow Better Dolly™
1430 Poinsett Hwy
Greenville, SC 29609